Frequently asked
questions
Yes, all of our iced coffees are vegan.
Yes, we offer decaf coffees and other non-caffeinated beverages.
Unfortunately, we do not currently offer decaf iced coffees.
Currently, we do not offer decaf coffees in our Ready-to-drink formats.
Our Ready-to-drink coffees have the caffeine equivalent of two Espresso Shots.
The term “Draught” refers to the gas infusion process into a liquid. Our coffees are charged with nitrogen (Nitro), giving them a creamy mouthfeel.
We are committed to reducing waste and using sustainable materials whenever possible. Our mission is always to make available packaging that is either recyclable or reusable.
For customers who need hot beverages on the go, we have single-use cups too.
Yes, we have a Mobile Espresso Bar & Cold Cafe where you can enjoy craft-style coffees and other beautiful beverage fusions. Our Espresso bar moves around, so find out where we are today. Click here -> (link to schedule) The address is [insert address here].
Yes, we offer wholesale options for businesses that are interested in carrying our products. Visit our Retail Portal on our shop page to connect with our team.
We are committed to ethical sourcing and working with suppliers who share our values. While we may not always have Fair Trade certification, we can guarantee our products are ethically sourced.
Yes, we offer various subscription options for our coffee products. Please visit our shop page for more information.
Yes, we encourage our customers to bring their cups and offer a discount.
While most of our products do not contain gluten, they may be processed in facilities that also process gluten. Our two Fermented Coffees, Fermented Black and Fermented White, DO contain gluten. Please contact us if you have specific concerns or questions about allergies.
Our two fermented coffees, TENEBRIS Fermented Black & Fermented White, have less than 1% alc./vol. and are, therefore, legally non-alcoholic in the province of BC.
Absolutely! Just email us to confirm when you’d like to stop/resume deliveries and we will happily accommodate.
Our coffee-making methodology involves minimal processing to maintain taste quality. The tradeoff is that the product must remain cold.
We do not recommend that TENEBRIS canned coffees remain un-refrigerated for more than 12 hours.
If continually refrigerated, TENEBRIS coffees will be good for 6.5 months.
With your first delivery, subscribers will receive three items: 1) a reusable Cold-Box, a glass jar filled with TENEBRIS Coffee Beans and 3) a multiuse Hemp Coffee bag. Once a month, we will remind you to leave your glass jar and Cold Box at your front door, and we will refill them. Reducing your packaging waste is that simple 😊
With the first delivery, you will receive three items: 1) A reusable Cold-Box, 2) a multi-use Ice Pack and 3) a selection of TENEBRIS canned coffees. Once a month, we will remind you to leave your Cold & Icepack outside your door, and we will restock it. We simply bring your coffees to you.
We can ship our canned coffee to customers in BC, Alberta, Saskatchewan, Ontario and Quebec. Please note that shipment is subject to courier fees.
Yes, we ship our roasted beans packed in a reusable hemp-bag across Canada.